Last Updated: October 28, 2026
1. Introduction
These Wholesale Terms & Conditions govern wholesale purchases made through ZUREVA LLC (“ZUREVA,” “we,” “us,” or “our”).
ZUREVA LLC supplies beauty, cosmetics, skincare, haircare, personal care products, and beauty accessories to eligible business customers, subject to product availability and applicable purchasing requirements.
By applying for a wholesale account or placing a wholesale order, you agree to these terms, together with our applicable Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.
2. Wholesale Eligibility and Registration
Wholesale purchasing is available to eligible business customers, which may include retailers, beauty salons, resellers, online stores, and other businesses interested in purchasing products for commercial purposes.
To apply for a wholesale account, applicants may be required to provide:
- Legal business name
- Contact person's name
- Business email address and telephone number
- Business address
- Website or online store, if available
- Business type and intended use of the products
- Resale certificate or other relevant documentation, where applicable
All information provided must be accurate, complete, and current.
Submitting an application does not guarantee approval. ZUREVA may request additional information before making a decision.
3. Wholesale Account Approval
Wholesale accounts are subject to review and approval by ZUREVA.
Approved wholesale customers may receive access to wholesale pricing, eligible bulk purchasing options, and other account-specific features.
Wholesale prices and purchasing privileges may not be available to visitors or standard retail customers.
Customers must keep their account credentials secure and notify us promptly if they suspect unauthorized account access.
Wholesale account approval does not establish an exclusive distribution relationship or authorize a customer to represent themselves as an official ZUREVA distributor unless separately agreed in writing.
4. Wholesale Pricing
Wholesale prices are displayed to approved customers where applicable or communicated through a quotation or other written confirmation.
Prices may vary according to product, order quantity, availability, and any applicable pricing arrangement.
Unless expressly stated otherwise:
- Prices are listed in the currency shown at checkout or in the relevant quotation.
- Shipping charges, taxes, and other applicable fees may be additional.
- Any volume discounts or tiered pricing apply only where explicitly offered.
- Wholesale prices may change for future orders without prior notice, subject to existing accepted orders and applicable agreements.
Customers should confirm pricing before submitting an order.
5. Minimum Order Requirements
Minimum order quantities, minimum order values, and case-pack requirements may apply to certain wholesale products.
Any applicable requirements will be displayed on the product page, wholesale portal, quotation, or order documentation.
Customers must satisfy the applicable minimum requirements before an order can be accepted.
ZUREVA may update minimum order requirements for future purchases, subject to any existing written agreement.
6. Orders and Acceptance
Wholesale orders may be submitted through the website, an approved wholesale account, or another purchasing method authorized by ZUREVA.
An order confirmation acknowledging receipt does not necessarily mean the order has been accepted.
Orders are subject to product availability, pricing verification, payment authorization, and any applicable account requirements.
Where legally permitted, ZUREVA may decline or cancel an order if there is a material pricing error, suspected fraud, unavailable inventory, or another legitimate reason. If payment has already been collected for a canceled order, an appropriate refund will be arranged as required by applicable law.
Changes to an order after submission are subject to approval and fulfillment status.
7. Payment Terms
Unless otherwise agreed in writing, wholesale orders must be paid in full through an accepted payment method before shipment.
Alternative payment arrangements, such as deposits, purchase orders, or credit terms, are available only if expressly approved in writing by ZUREVA.
Customers are responsible for ensuring that their payment and billing information is accurate.
Orders may be delayed or canceled if payment cannot be verified or authorized.
Any agreed credit terms, payment deadlines, or late-payment provisions will be documented separately where applicable.
8. Shipping and Delivery
Wholesale orders are shipped according to the available shipping methods and arrangements confirmed at checkout or during order processing.
Our standard estimated delivery timeframe is 5–8 business days after an order has been processed and shipped, where this timeframe is applicable to the selected shipping service and destination.
Wholesale orders involving large quantities, special handling, or other shipping arrangements may require a separately confirmed delivery estimate.
Delivery times are estimates rather than guarantees. Carrier delays, weather, holidays, customs procedures, and other circumstances may affect delivery.
Shipping fees and any applicable additional charges will be communicated before the order is finalized.
Customers are responsible for providing accurate shipping information and ensuring that the delivery location can receive the shipment.
9. Product Availability and Substitutions
All wholesale products are subject to availability.
If an item becomes unavailable after an order is placed, ZUREVA may contact the customer to discuss available options, such as waiting for restocking, removing the unavailable item, or receiving an appropriate refund.
Substitutions will not be made without customer approval where approval is required.
We do not guarantee continuous availability of any product, brand, shade, size, or variant.
10. Product Authenticity and Resale Responsibilities
Customers must purchase and resell products in compliance with applicable laws and regulations.
Wholesale customers are responsible for ensuring that their resale activities, advertising, storage, handling, labeling, and distribution practices comply with applicable requirements.
Customers must not make false, misleading, or unsupported claims about products or their benefits.
Purchasing products from ZUREVA does not automatically grant trademark licenses, exclusive distribution rights, manufacturer authorization, or permission to use third-party brand assets beyond rights expressly granted by the relevant rights holder.
Customers must not alter product labels, remove required safety information, or misrepresent the manufacturer or brand of a product.
11. Returns and Refunds for Wholesale Orders
Wholesale returns are subject to the applicable Return & Refund Policy and any additional written terms agreed for the specific order.
Before returning merchandise, customers must contact ZUREVA for instructions and obtain return authorization where required.
Products generally must be unused, unopened, and in their original packaging to qualify for a standard return, subject to the applicable policy and law.
Damaged, defective, incorrect, or materially misdescribed products will be reviewed for an appropriate resolution.
Customers should inspect shipments promptly after delivery and report issues as soon as reasonably possible.
Nothing in these terms excludes consumer or commercial rights that cannot legally be excluded.
12. Cancellations
Wholesale orders may be canceled only where permitted by the applicable order terms and fulfillment status.
Customers should contact ZUREVA as soon as possible if they need to request a cancellation or order modification.
Orders already processed, packed, or shipped may not be eligible for cancellation. Any applicable refund will be handled under the agreed terms and applicable law.
13. Taxes and Business Documentation
Customers are responsible for providing accurate tax and business documentation when required.
Applicable sales taxes and other charges will be collected or handled according to the relevant transaction and legal requirements.
Resale certificates or exemption documentation must be valid and submitted where required for the applicable tax treatment. Submission of a document does not guarantee tax exemption.
Customers are responsible for their own business registration, tax reporting, resale obligations, and other legal responsibilities.
14. Wholesale Account Suspension or Termination
ZUREVA may suspend, restrict, or terminate a wholesale account where legally permitted if a customer:
- Provides materially false business information.
- Engages in fraudulent or unauthorized activity.
- Fails to meet agreed payment obligations.
- Misuses wholesale pricing or account privileges.
- Violates these terms or applicable law.
Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue.
Termination of an account does not remove outstanding payment obligations or rights relating to orders already accepted.
15. Confidentiality of Wholesale Pricing
Wholesale customers should treat individually negotiated quotations, unpublished pricing arrangements, and confidential business information as confidential where such information is identified as confidential or is reasonably understood to be confidential.
This provision does not restrict disclosures required by law or information that is publicly available through no breach of a confidentiality obligation.
16. Limitation of Liability
To the extent permitted by applicable law, ZUREVA LLC will not be liable for indirect, incidental, special, or consequential losses arising from wholesale transactions.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Any liability limitation will be interpreted in accordance with applicable law and any separate written agreement governing the transaction.
17. Changes to These Terms
ZUREVA may update these Wholesale Terms & Conditions from time to time.
The updated version will be published on our website with a revised date. Changes will apply to future orders as permitted by law and will not override existing written agreements where doing so would be unlawful.
18. Contact Information
For wholesale inquiries, account applications, quotations, or order assistance, contact:
ZUREVA LLC
5353 W Crystal St, Apt 2
Chicago, IL 60651
United States
Email: sales@zureva.co
Phone: +1 334-722-7868
Thank you for your interest in partnering with ZUREVA. We look forward to supporting eligible business customers with their beauty and personal care purchasing needs.